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Term
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Definition
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ALICE
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Means “Asset Limited, Income Constrained, Employed,” and are households that earn above the Federal Poverty Level but cannot afford the basic cost of living in Spokane County. Despite struggling to make ends meet, ALICE households often do not qualify for public assistance.
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Alternative Response Teams
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Alternative Response Teams, led by the Spokane Police Department and Spokane Fire Department, co-deploy with embedded mental health clinicians to respond to behavioral health calls. Trained co-deployed teams successfully de-escalate and divert individuals in a behavioral health crisis from arrest or hospital emergency rooms while connecting them with a broad range of services provided by community-based partners.
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Apple Health
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Apple Health is the program name of medical assistance programs in Washington State offered under Title 74 of the Revised Code of Washington, and commonly known as Medicaid.
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Basic Food
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“Basic Food” is Washington’s name for the state’s food assistance program, which includes the Supplemental Nutrition Assistance Program (SNAP) and the Food Assistance Program, which provides food assistance to legal immigrants who aren't eligible for federal Basic Food benefits solely because of their immigration status.
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By-Name List
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A “By-Name List” (BNL) is a real-time list of all people in a subpopulation experiencing homelessness. Use of By-Name Lists is a known best practice for homeless service systems because they can contain a robust set of data points that coordinate access and service prioritization at a household level, allow for easier case conferencing, are a collective tool of ownership and responsibility among differing agencies, and allow stakeholders to understand the homeless system inflow and outflow at a systems level.
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Community Assistance Response Team (CARES)
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CARES is a Spokane Fire Department social response initiative to improve quality of life and reduce unnecessary EMS use by addressing social determinants of health. This team responds to frequent users of the 911 emergency communications system by providing case management to stabilize individuals who are medically fragile and/or struggling with opioid use disorder, which reduces unnecessary contact with emergency systems.
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Cost burdened
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“Cost burdened” is when a person’s monthly housing costs (including utilities) exceed 30% of their monthly income.
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Crisis Outreach, Response and Engagement (CORE)
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CORE is a place-based proactive policing strategy that leverages partnerships between law enforcement, alternative response teams, and service providers to reduce criminal activity (and disorder) and increase the level of public safety by increasing visibility and presence, substance use treatment, engagement, housing-focused outreach, and navigation resources.
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Diversion
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“Diversion” is a person-centered approach that steers individuals away from the homelessness response system into alternative programs that meet the individual’s unique needs and address the underlying reasons for homelessness.
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Earned Income Tax Credit (EITC)
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The Earned Income Tax Credit (EITC) is a federal tax credit program to support low- and moderate-income workers and families.
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High Utilizer individuals
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“High Utilizer” refers to individuals requiring a disproportionate percentage of resources of public services and resources, usually without measurable progress in their quality of life
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Outreach and Navigation System
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The “Outreach and Navigation System” is the term used by the City of Spokane to represent the regional homeless crisis response system.
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Progressive Engagement
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“Progressive engagement” is the practice of helping households end their homelessness as rapidly as possible with minimal financial and support resources. More support is applied to those households who continue to struggle to stabilize.
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Rapid Rehousing
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“Rapid re-housing” is a program to provide short-term rental assistance and services to help people obtain housing quickly, increase self-sufficiency, and stay housed.
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Racially restrictive real estate covenant
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“Racially restrictive real estate covenant” is a recorded covenant or deed restriction that includes or included racial restrictions on property ownership or use against protected classes that are unlawful under RCW 49.60.224.
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Redlining
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“Redlining” is a discriminatory and illegal practice where people living in a certain area or neighborhood are not given the same access to loans and other credit services as people in other areas or neighborhoods based on race, color, national origin, or some other discriminatory reason, regardless of their ability to repay the loan.
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Severe Cost Burdened
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“Severe Cost Burdened” is when a person’s monthly housing costs (including utilities) exceed 50% of their monthly income.
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Working Families Tax Credit
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The Washington Working Families Tax Credit is a refund of retail sales or use tax for low-to-moderate income Washington residents who meet eligibility requirements. The program is administered by the Washington State Department of Revenue.
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