Title 13 Public Utilities and Services
Chapter 13.02 Solid Waste
Article I. Definitions
Section 13.02.0106 Collection Service – Kinds of Service
Collection services referenced in this chapter are identified in relation to:
style or capacity of containe r and associated department collection vehicles and equipment: “commercial/residential” and “automated/semi-automated” service. In limited circumstances, as permitted by the director, an account may be served manually, i.e., without direct assistance of equipment;
time shift services are provided: “Day/Night/Early Day” service;
pickup location: “Alley/curb/rollout”; and
recycling based upon use of premises: “Residential-use/nonresidential-use” premises.
Commercial/Residential Service.
Solid waste collection service to premises is classified as “residential” or “commercial” based upon the type of containe r determine d to serve said premises by director, considering the nature and quantity of solid waste gene rated, the public health and safety, and busine ss and administrative convenience and efficiency.
“Commercial service” is provided with larger capacity containe rs, which include one - to six-cubic-yard dumpsters, front or rear loaded, and twenty- and thirty-cubic-yard rolloff containe rs. Such containe rs are supplied by the department.
“Commercial service” further includes compactor containe r service. Customers may supply containe rs for compactor service, ranging from one - to forty-cubic-yard capacity, subject to approval by the department for compatibility with collection vehicles.
Commercial-service containe rs are associated with busine ss and commercial customer ne eds, although larger multi-unit residential premises sometimes also use them.
Similar commercial-capacity containe rs, except compactors, are used for gene ral-mixed solid waste and recyclable materials.
One -yard rear load dumpsters are only available in the downtown area for night collection, unless approved by the director on a case-by-case basis.
“Residential service” is provided with automated carts in different sizes. This service is for residential customer gene ral-mixed solid waste and recyclable ne eds.
Oversized containe rs will be billed extra.
Automated Semi-automated Service.
“Automated service” is collection service provided with a single operator and collection vehicle. It is distinguished from “semi-automated service”, which uses a different collection vehicle and, occasionally, a two-person crew. Most residential and commercial service is automated service.
Day/Night/Early Day Service.
Collection services are provided in three time shifts.
“Day” service starts at six a.m.
“Early-day” service starts at five a.m.
“Night” service is from ten p.m. to six-thirty a.m.
Alley/Curb/Rollout Service.
“Alley”, “curb” or “rollout” service refers to the service pickup location of the containe r for the area or premises served,
“Alley service” means the department collects from areas located in or along alleys. It is provided for some residential and commercial containe r service.
“Curb service” means collection at the curb of the public right-of-way adjacent to the premises served, including adjacent sidewalk area.
“Rollout service” means that the collector must retrieve the carts from a location more than two feet from the vehicle access point for automated service, or more than six feet from the vehicle access point for semi-automated service areas.
The director determine s which locations are best suited for alley or curb pickup, and the specific location for such pickup, based upon considerations of vehicle access, site-specific conditions and operational efficiency and convenience. For residential areas, curb pickup is used unless otherwise ordered by the director.
All containe rs, for all waste stream types, will be picked up in the same designated location, with the exception of commercial service.
Residential or Curbside and Nonresidential Recycling Collection Service.
Recycling service is classified based upon the style of containe r. “Residential” recycling service, also sometimes referenced as “residential curbside” recycling service, is offered to those premises primarily used for human occupancy (“residential-use premises”) and using City-provided automated refuse carts for disposal of household trash. Other customers may use or be required to use commercial-style containe rs for the convenience and efficiency of the customer or the department.
Date Passed: Monday, October 14, 2024
Effective Date: Wedne sday, January 1, 2025
ORD C36589 Section 1