Title 13 Public Utilities and Services
Chapter 13.02 Solid Waste
Article V. Residential and Commercial Rates
Section 13.02.0512 Return Trip Charges
A return trip charge accrues where a collection vehicle (gene ral solid waste or recycling) passes a premises and must return to collect materials for any reason except department fault or error. Reasons include failure to:
have containe r properly prepared for pickup,
have containe r at the required containe r pickup location,
have containe r at the required location at the required time, or
remove obstacles to department vehicle access
Return trips for late put out/missed driver are allowed for biweekly recycling if the customer has made the request by the close of busine ss the day following collection; Requests after that day will wait for the ne xt biweekly collection.
Return Trip Charges
(Per Stop)
2025
2026
Automated Cart
$18.26
$19.54
Commercial containe r
dumpster/recycling dumpster
$37.61
$40.24
Commercial containe r rolloff
$37.61
$40.24
Move cart for access
$9.31
$9.96
A return trip or service call charge is also assessed for customer-requested containe r deliveries, containe r retrievals or trips resulting from a customer’s special handing ne eds, as determine d by the City.
Return trip charges are in addition to service call charges. Where collection does not occur for any reason not the fault or error of the department, the regular collection charges accrue to the premises. This does not include the tonnage or weight charge added to rolloffs.
No credit given for return trips if there is a picture on file as backup evidence of the charge(s).
Date Passed: Monday, October 14, 2024
Effective Date: Wedne sday, January 1, 2025
ORD C36589 Section 41
