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Title 13
Chapter 13.02
Section 13.02.0106
 

Title 13 Public Utilities and Services

Chapter 13.02 Solid Waste

Article I. Definitions

Section 13.02.0106 Collection Service – Kinds of Service
  1. Collection services referenced in this chapter are identified in relation to:
    1. style or capacity of container and associated department collection vehicles and equipment: “commercial/residential” and “automated/semi-automated” service. In limited circumstances, as permitted by the director, an account may be served manually, i.e., without direct assistance of equipment;
    1. time shift services are provided: “Day/Night/Early Day” service;
    1. pickup location: “Alley/curb/rollout”; and
    1. recycling based upon use of premises: “Residential-use/nonresidential-use” premises.
  1. Commercial/Residential Service.

Solid waste collection service to premises is classified as “residential” or “commercial” based upon the type of container determined to serve said premises by director, considering the nature and quantity of solid waste generated, the public health and safety, and business and administrative convenience and efficiency.

    1. “Commercial service” is provided with larger capacity containers, which include one- to six-cubic-yard dumpsters, front or rear loaded, and twenty- and thirty-cubic-yard rolloff containers. Such containers are supplied by the department.
      1. “Commercial service” further includes compactor container service. Customers may supply containers for compactor service, ranging from two- to forty-cubic-yard capacity, subject to approval by the department for compatibility with collection vehicles.
      1. Commercial-service containers are associated with business and commercial customer needs, although larger multi-unit residential premises sometimes also use them.
      1. Similar commercial-capacity containers, except compactors, are used for general-mixed solid waste and recyclable materials.
    1. “Residential service” is provided with automated carts in different sizes. This service is for residential customer general-mixed solid waste and recyclable needs.
  1. Oversized containers will be billed extra.
  1. Automated Semi-automated Service.

“Automated service” is collection service provided with a single operator and collection vehicle. It is distinguished from “semi-automated service”, which uses a different collection vehicle and, occasionally, a two-person crew. Most residential and commercial service is automated service.

  1. Day/Night/Early Day Service.

Collection services are provided in three time shifts.

    1. “Day” service starts at seven a.m.
    1. “Early-day” service starts at six a.m.
    1. “Night” service is from ten p.m. to six-thirty a.m.
  1. Alley/Curb/Rollout Service.

“Alley”, “curb” or “rollout” service refers to the service pickup location of the container for the area or premises served.

    1. “Alley service” means the department collects from areas located in or along alleys. It is provided for some residential and commercial container service.
    1. “Curb service” means collection at the curb of the public right-of-way adjacent to the premises served, including adjacent sidewalk area.
    1. “Rollout service” means that the collector must retrieve the carts from a location more than six feet from the vehicle access point for automated service, or more than twelve feet from the vehicle access point for semi-automated service areas.

The director determines which locations are best suited for alley or curb pickup, and the specific location for such pickup, based upon considerations of vehicle access, site-specific conditions and operational efficiency and convenience. For residential areas, curb pickup is used unless otherwise ordered by the director.

  1. Residential or Curbside and Nonresidential Recycling Collection Service.

Recycling service is classified based upon the style of container. “Residential” recycling service, also sometimes referenced as “residential curbside” recycling service, is offered to those premises primarily used for human occupancy (“residential-use premises”) and using City-provided automated refuse carts for disposal of household trash. Other customers may use or be required to use commercial-style containers for the convenience and efficiency of the customer or the department.

Date Passed: Monday, November 26, 2012

Effective Date: Tuesday, January 1, 2013

ORD C34938 Section 1

April 28, 2024