Title 04 Administrative Agencies and Procedures
Chapter 04.02 Special Administrative Procedures – Billing and Collection of Claims
Article II. Utilities Billings and Collections
Section 04.02.090 Allocation of Payments
- The city council finds that City utility customers and property owners receive substantial benefit and convenience of a combined utilities billing system. This policy results in lower utility rates and reduced losses from nonpayment, so that the payment allocation policy specified herein should be adopted and enforced as a condition of access to municipal utility services.
- Utility bill payments received are allocated to charges in this order of priority: labor and materials, additional refuse, refuse, additional sewer, sewer, and water. In case of a dispute on one part of a bill, the undisputed portion must be paid. A customer may allocate a partial payment in order to avoid termination of a specific utility service.
Date Passed: Monday, March 26, 2007
Effective Date: Sunday, May 6, 2007
Recodification ORD C33995 Section 1