Title 10 Regulation of Activities
Chapter 10.27A Cable Communications Code
Article III. Franchise Conditions
Section 10.27A.750 Continuity of Service
- Where a franchisee rebuilds or modifies its system, it shall ensure that all subscribers receive continuous, uninterrupted service regardless of the circumstances, unless otherwise authorized by the deputy mayor; provided, however, that a franchisee may interrupt service to any subscriber for periods of up to seventy-two hours during a rebuild or upgrade of the cable system without the authorization of the deputy mayor, as long as every subscriber to be affected receives five days’ prior written notice.
- As long as it is entitled to revenues from the operation of the cable system, a franchisee shall maintain continuity of service during any temporary transition in the franchise, including, but not limited to, the following circumstances:
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- Revocation of the franchise.
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- Nonrenewal of the franchise; or
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- Transfer of the cable system to the City or another entity.
Date Passed: Monday, June 4, 2007
Effective Date: Wednesday, July 11, 2007
ORD C34041 Section 1 (Recodification)
