This site is owned and operated by the City of Spokane. Your privacy on the Internet is of the utmost importance to us. At the City of Spokane, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
The City of Spokane gathers two types of information about users:
The City of Spokane Gathers User Information In The Following Processes:
We offer the following free services, which require some type of voluntary submission of personal information by users:
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA) (PDF 273 KB), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
The City of Spokane tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. The City of Spokane does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
The City of Spokane sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
The City of Spokane uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. The City of Spokane never shares newsletter mailing lists with any third parties or partners.
When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.
The City of Spokane creates aggregate reports on user demographics and traffic patterns for interested department heads, content managers, and City Officials. This allows City Officials to utilize their internet websites more effectively. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
The City of Spokane uses the above-described information to tailor our content to suit your needs and help City Officials better understand our audience's demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
The City of Spokane operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
We give users options wherever necessary and practical. Such choices include: