Hazard Sheltering

Regional Shelter System Assets

Spokane has a regional network of shelter spaces available for use by those needing a safe place to spend the night or relief from the elements during emergencies. Those include shelter for single adults, families, young adults, and youths. Pandemic restrictions are followed in the shelter system.

Space is available on a night-by-night drop-in basis except where noted below. A service-intensive program to rapidly move individuals into housing requiring a referral and day space are also part of the regional system detailed below.

Following is an overview of those resources.

Winter Weather

Facilities: The existing regional shelter system includes capacity to expand temporarily during extreme cold weather events through the following actions. Contracts have been executed with the Guardians Foundation to operate the Cannon Street shelter for 24/7 access with day use and Truth Ministries for overnight use, including additional winter spaces. Hope House (Volunteers of America) has added spaces for women and young adults. The Way Out Facility, operated by The Salvation Army, will open in early November as a short-term, intensive continuous stay housing program, freeing up space in the night-by-night system when an individual is referred to the program. Volunteers of America has added temporary space for young adults in partnership with Transitions until a permanent site is renovated.

Hoteling/moteling is being used on a limited basis and is a consideration for additional short-term expansion beyond the existing capacity.

Operators/staff: Shelters are operated by contract providers and staff employed by the shelter owner.

Food/meal providers: Shelters provide or arrange for meals through existing resources and contracts.

Public communications: City communications puts out public messaging in anticipation of upcoming extreme cold weather, based on National Weather Service (NWS) briefings and related data. In addition, the city publicly shares information about expanded capacity in the existing shelter system and provides information about additional public spaces for warming like libraries, community centers, commerce centers, religiously affiliated facilities, and the like. Communication channels include the new media, social media, city website, community newsletter, partner provider communications, outreach teams, first responders, and business partners.

Location Population Capacity Operations Notes Cost Funding Source
Catholic Charities House of Charity
32 W. Pacific
Men 135 24/7 with day space following overnight stay
Check-in starts
Low-barrier
Truth Ministries
1910 E. Sprague
Men 75 Overnight only Low-barrier.
City contract executed in August
UGM Men's Crisis Shelter
1224 E. Trent Ave
Men 125 24/7 with day space following overnight stay
UGM Men's Crisis Shelter - Winter Overflow Beds
318 W. Second Ave
Men 12 24/7 with day space following overnight stay Low-barrier specifically for extreme weather needs
Volunteers of America Hope House
318 W. Second Ave
Women 80 Low-barrier
UGM Crisis Shelter for Women and Children
1515 E. Illinois
Women 40 24/7 with day space following overnight stay
The Way Out - operated by The Salvation Army
55 W. Mission
Men and Women 60 High-resource referral program to transition out of homelessness Re-opening in early November
Cannon Street operated byThe Guardians Foundation
527 S. Cannon St
Men and Women 72 24/7 with drop-in day use Low-barrier.
Contract executed in September
Family Promise
Open Doors

2001 E. Mission Ave
Households with Minor Children 60 Low-barrier
Family Promise
Open Doors
Hartson Extension
Households with Minor Children 40
UGM Crisis Shelter for Women and Children
1515 E. Illinois
Women with Minor Children Emergency Room 1
Young Adult Shelter
at Transitions
Men and Women ages 18-24 15 Low-barrier.
Temporary location while permanent site is renovated
Volunteers of America Hope House
318 W. Second Ave
Men and Women ages 18-24 15 24/7 drop-in Low-barrier.
Temporary location while permanent site is renovated

Safer Air Center

Facilities:Locations are identified in collaboration with local partners based on availability. Work to establish as-needed contracts with facilities within the community remains ongoing.

Operators/staff: Contract in the works with a staffing agency, for the 24/7 staffing need associated with operating a safer air center.

Food/meal providers: Contract established with a meal provider, for the 24/7 operation of a safer air center (three meals per day).

Public communications: City communications puts out public messaging as early as possible during poor AQI events based on AirNow data. In addition, the city publicly shares information about supplementary indoor safer air spaces like community centers, libraries, commerce centers, religiously affiliated facilities, and the like. City communications uses mass (traditional and social media, web and other digital assets) and direct (community newsletter, provider outreach, flyers used by outreach teams) distribution channels. Cooling center activation information is published on the home page of my.spokanecity.org and promoted throughout the duration of the event to supplement the regular communication process identified above.

Cooling Centers

Facilities: Currently, the city leverages (city-staffed) downtown park facilities and citywide public libraries for cooling center spaces. In addition, community centers are often open to the public as cooling center space. As cooling center space is generally offered during daytime hours (finite amount of time), the city will continue to identify city-owned and already staffed facilities to leverage for cooling center space.

Operators/staff: City parks and library staff that are already working in the city owned facility spaces serve as the on-site coordinators for the cooling center spaces when activated, supported by community volunteers and other city staff who volunteer to support the operations.

Public communications: City communications puts out public messaging in anticipation of upcoming extreme hot weather, based on National Weather Service (NWS) briefings and related data. In addition, the city publicly shares information about the city activated cooling center spaces and provides information about additional public spaces for cooling like commerce centers, religiously affiliated facilities, and the like in partnership with the Spokane Regional Health District. City communications uses mass (traditional and social media, web and other digital assets) and direct (community newsletter, provider outreach, flyers used by outreach teams) distribution channels. Cooling center activation information is published on the home page of my.spokanecity.org and promoted throughout the duration of the event to supplement the regular communication process identified above.

Operators/staff: The current process of employing spontaneous community volunteers to support the operation of cooling centers can sometimes prove challenging if volunteers aren’t found in a timely fashion. Therefore, the city is working to create a more robust volunteer program. In addition, the city is working to pre-establish formal contracts with external agencies for secured staffing during activations.