Jessica Fisher

See a Pothole, Report It!

Jessica Fisher, Public Information Coordinator, No Phone Number Available

Thursday, January 20, 2022 at 11:05 a.m.

See a Pothole, Report It!

Updated 2023/05/03

It’s pothole season! Winter’s snow, ice, and rain provide the perfect ingredients to make potholes. Our Street Department continues to fill potholes year-round but we need your help. Please continue reporting potholes online, via the MySpokane 311 app, and by phone.


  1. Visit My Spokane 311’s website
  2. Click pothole complaint
  3. Add the pothole location
  4. Add additional details
    • The severity of the pothole
    • A photo of the pothole if you have it
  5. The last step is to add your contact info

MySpokane 311 App

  1. Download the app on the Apple App Store or Google Play Store
  2. Click request
  3. Click popular service requests
  4. Click pothole complaint
  5. Select service
  6. Add the pothole location
  7. Add additional details
    • A photo of the pothole if you have it
    • The severity of the pothole
  8. Add your contact info
  9. The last step is to review your report and submit

Call 3-1-1

Citizens can report potholes that need repair by calling the City's Pothole Hotline at 3-1-1. If you are calling from outside the City limits, call 509.755.CITY (2489). Our customer service agents will ask for the location of the pothole and the size of the pothole.

Crews prioritize pothole repairs based on size and location, with the largest potholes on the busiest streets being repaired first.

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