Erin Hut, Director of Communications and Marketing, No Phone Number Available
Friday, August 2, 2024 at 12:41 p.m.
Navigating city services can be confusing, but knowing the right number to call can make a significant difference in getting the help you need quickly and efficiently. Whether you need immediate public safety assistance or help paying your water bill, the City of Spokane and regional partners are ready to assist you.
Here is a quick guide to help you “Know the Number” to call based on the assistance you need:
911 – Emergency Services
If you are in a situation requiring immediate assistance from police officers, firefighters or an ambulance, call 911.
988 – Mental Health Crisis Hotline
988 is the national hotline for people experiencing mental health crises. This number connects people experiencing suicidal thoughts, severe depression, or anxiety with trained counselors who provide immediate support and can connect callers with local resources.
509-456-2233 – Crime Check
Crime Check is the number to call for non-emergency police services. This includes reporting crimes that are no longer in process, like thefts, vandalism, or other incidents where the suspect is no longer on the scene. This is the appropriate contact for police reports that do not require an immediate response, but need to be reported so further action can be taken.
311 – Non-Emergency City Services
311 is the number to call for non-emergency city services and general city information. This includes reporting illegal camping, potholes, graffiti, streetlight outages, abandoned vehicles, or other municipal issues. 311 can also be dialed for help paying utility bills, finding information on pools and recreational activities, as well as any other customer service-related questions.
211 – Social Services and Community Resources
211 connects callers to a wide range of social services and community resources. This can include assistance with housing, food, employment, mental health services, and more. This is a valuable resource for those in need of support or information d local and community services.