Erin Hut

Know the Number

Erin Hut, Director of Communications and Marketing, No Phone Number Available


Tuesday, October 27, 2026 at 9:38 a.m.

Know the Number

Knowing the right number to call can make a significant difference in getting the help you need quickly.

Navigating public services can be confusing, but knowing the right number to call can make a significant difference in getting the help you need quickly and efficiently. Whether you need immediate public safety assistance or help paying your water bill, the City of Spokane and regional partners are ready to assist you.

Here is a quick guide to help you “Know the Number” to call based on the assistance you need.

911 – Emergency Services
If you are in a situation requiring immediate assistance from police officers, firefighters or an ambulance, call 911.

988 – Mental Health Crisis Hotline
988 is the national hotline for people experiencing mental health crises. This number connects people experiencing suicidal thoughts, severe depression, or anxiety with trained counselors who provide immediate support and can connect callers with local resources.

311 – Non-Emergency City Services
311 is the number to call for non-emergency police and fire calls in City of Spokane limits, city services and general city information. This includes:

  • Non-emergency Police and Fire Calls
    • Abandoned or stolen vehicles
    • Theft/burglary
    • Unlawful camping
    • Fraud or identity theft
    • Vandalism
    • Vehicle prowling
    • Suspicious person or vehicle
    • When a crime has occurred in the past and there is no immediate threat to life or property.
  • City Services
    • Pothole and street maintenance
    • Graffiti
    • Code enforcement service requests
    • Solid waste and recycling questions
    • Park maintenance issues
    • Utility bill payments
  • Questions & General City Information

If the 311 short dial does not go through or callers are outside of Spokane City limits, they can call 509-755-CITY (2489) to connect to Spokane 311.

211 – Social Services and Community Resources

211 connects callers to a wide range of social services and community resources. This can include assistance with housing, food, employment, mental health services, and more. This is a valuable resource for those in need of support or information d local and community services.

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