Small Business Resources

COVID-19 Business Resources

On this section of our website, the City of Spokane is centralizing and putting at your fingertips the information on COVID-19 that is critical to our small businesses. Information is emerging and changing moment-by-moment, so we are providing static links to primary sources.

Need to talk with someone in Spokane?

The following Small Business service providers have offered to be available outside of their organization’s web presence, so those of you feeling confused about where to go for assistance can email them or call them directly.

  • Washington Small Business Development Center
    SBDC advisors provide one-on-one, confidential, no-cost advising on all phases of small business development. WSBDC website.
    Sheryl McGrath
    Associate State Director
    Washington Small Business Development Center
    Washington State University
    901 E. 2nd Ave., Suite 210
    Spokane, WA 99202
    Craft3 offices are located throughout Oregon and Washington, allowing us to reach the largest number of people and communities in need. With people right in your community, we will help you find the best loan for your business or project. Spokane Office:
    Megan Hulsey, Business Lender
    888-231-2170 ext 250
    Cell: 509-701-5257
    Fax: 360-455-4879
  • Book a 1-on-1 Business Consultation with Mark Pond, Business Librarian
    Spokane's business librarian, Mark Pond, provides one-on-one business consultations connecting you to the assistance and resources you may need.
    Mark Pond, MLIS
    Business Research Librarian
    Spokane Public Library
    Schedule a meeting today
  • SNAP Business Loans
    Through Spokane Snap Financial Access and its partners, you can apply for a small business loan:
    Business Center
    Nicolle Hansen

SBA & Employment Security are offering new Assistance!

SBA Disaster Loan Assistance
The SBA call assistance center has beefed up staffing for handling calls for assistance. That number is Disaster Assistance Center phone number: (800) 659-2955

The SBA is committed to the economic recovery of small businesses impacted by COVID-19. Due to the changing nature of the situation, the following are the best ways to stay updated about resources for small businesses. The following will take you to a simplified process for loan application.

Daily Webinar: Introduction to WA State Unemployment Insurance
Due to the continued high demand for unemployment benefits, they are offering a new option for customers to learn more about setting up a Secure Access Washington (SAW) account and submitting a claim for benefits online.

Visit this webpage to find the day you would like to register for

Emergency rules have been adopted for both workers and employers. Nonprofits, business owners, gig workers, all need to understand how the new emergency rules can assist them.

If you are unemployed due to the pandemic, their COVID-19 page gives information about your situation.

Governor Inslee announces the Stay Home, Stay Healthy order:

Visit Business.WA.Gov where you can connect to a representative who will partner you with the resources you need. Their service is free and they are ready to help

Spokane's Business Librarian Mark Pond is available to assist Spokane Businesses in connecting with the resources they may need.

Washington State's Comprehensive Coronavirus Portal

It is important that all regional businesses take the Regional Business Impact Survey - COVID 19. Quantifying the regional impact on our businesses is very important for our leaders.

Greater Spokane's Regional Emergency Management COVID-19 Emergency Coordination Center Local Emergency Management

City of Spokane's Response to COVID-19 portal local preparedness, prevention, quick tips, and additional resources…

The Spokane Regional Health District's COVID-19 portal has tremendous details, handouts, posters, and signs in multiple languages that you can download. These resources will help you protect your business, employees, as well as customers.

Greater Spokane Incorporated COVID-19 Business Recovery

Washington Hospitality Association COVID-19 Resources

Stay Connected to World News

It is important to stay informed about worldwide current affairs. These sources are providing up-to-date details in a free format:

Reaching & Connecting with Your Customers!

Local small business campaigns and promotional efforts are popping up daily and others are offering tips on how to connect with your customers.

Business Impact Trainings and Webinars

Need City of Spokane assistance but don't know who to call?

There's an app for that! Download the My Spokane 311 app on your iOS or Android device. You can dial 311 or 509.755.CITY (2489) or visit My Spokane 311 on the web for online assistance.

Local Agencies Providing Small Business Resources and Assistance

Economic Development Partners

Our list of economic development partners and providers is an evolving and growing list. If you'd like to have you organization listed please email your contact info, and website link to Thank you.


Contact Information

Contact an Economic Development Specialist at: