Wildfire Information

Solid Waste cart replacements can be submitted online at Spokane311.org by submitting a Start or Change request and indicating your cart is missing or broken, or by calling 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m.

Solid Waste services can be canceled or paused by submitting a Stop or Pause Service Request online at Spokane311.org. Please indicate in your request that services need to be stopped/paused due to the fire. Or call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m.

Your solid waste service can be stopped/paused due to the fire impacts until you are able to occupy or rebuild your home. You can stop or pause services by submitting a Stop or Pause Service Request online at Spokane311.org. Please indicate in your request that services need to be stopped/paused due to the fire. Or call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m.

No, customers in the fire-impacted areas will not be charged any replacement cart fees.

Customers in level 3 evacuation zones on their collection day will not have services collected. Residents will be able to put out extra bags at no charge once evacuation levels are downgraded. Customers in level 1 and 2 areas are on the normal schedule. Customers should not place any fire debris items in their collection carts. Refer to our Fire Debris Disposal page for more information.

No. Refer to our Fire Debris Disposal page for more information.

Call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m. and one of our Customer Service Specialists would be happy to assist you.

Once you have notified us that your home is uninhabitable, some of the service charges can be removed. Please call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m., and we can review any updates to your service charges on your account and ensure that the property is flagged as uninhabitable in our billing system.

Requests to turn off water can be submitted online at Spokane311.org. Please indicate in your request that services need to be stopped/paused due to the fire. Or call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m.

Call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m., or 509.625.7900 after hours.

Please call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m. and we'll submit a request for your account to be reviewed.

The City is still assessing the damages through the impacted areas, and each property may be different based on the potential damage to the infrastructure. We will update all impacted customers as soon as we have an idea of the timeline.

The City is still assessing the damages through the impacted areas, and each property may be different based on the potential damage to the infrastructure. We will update all impacted customers as soon as we have an idea of the timeline.

We can set you up with a Fill Station account, which will allow you to use portal containers for household water until your water services can be restored. To set up a Fill Station account, please call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m.

Once you have notified us that your home is uninhabitable, some of the service charges can be removed. Please call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m., and we can review any updates to your service charges on your account and ensure that the property is flagged as uninhabitable in our billing system.

Once you have notified us that your home is uninhabitable, some of the service charges can be removed. Please call 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m., and we can review any updates to your charges on your account and ensure that the property is flagged as uninhabitable in our billing system.

Address changes can be submitted online at Spokane311.org by submitting a Name/Address Change Request or by calling 3-1-1 Monday – Friday from 7:00 a.m. – 6:00 p.m.

The City's Water Department is proactively testing water quality in these areas and will immediately notify the public if there are concerns or actions to take.

If debris has been left in the right-of-way by emergency responders, please contact 3-1-1 to report a street hazard.

All Streets in the immediate evacuation zones are still closed to residents until the emergency response has communicated it's okay to enter the area. Please refer to Spokane County's official evacuation map and zones.

Neighborhoods in the immediate evacuation zones are still closed to residents until the emergency response has communicated it's okay to enter the area. Please refer to Spokane County's official evacuation map and zones.

If a traffic light is still out, outside of the evacuation zone, please contact 3-1-1 to report the street hazard.

All Streets in the immediate evacuation zones will remain closed to residents until the emergency response has communicated it's okay to enter the area. Please refer to Spokane County's official evacuation map and zones.

Residents can submit a claim for damages against the City on our City's website: Filing a Claim. For further information on claim requirements, see Municipal Code, Section 4.02.030.