City of Spokane has been committed to working to limit the community spread of COVID-19 while maintaining City operations. We will continue to adjust how we deliver services, while accommodating best practices for limiting illness. Please continue to come back to this page for up-to-date service information:
City Council hold its 6 p.m. legislative sessions on Mondays with the availability for the public to provide testimony remotely. Here's how it works:
Members of the public also can contact Council Members with comments on upcoming legislation by filling out this contact form.
Council Members, staff and presenters are attending these meetings remotely. Members of the public who don’t plan to testify can tune in to the meetings on CityCable 5 (on channel 5 or 325 on the Comcast cable system), the City Council Facebook page or online.
Web or TV viewing is preferred, but a call in option is also available for those who do not have access via the web or Channel 5. Call-in information for the 6 p.m. meeting is available on the Current Agenda for that meeting on the City's web site.
The Council also is continuing its committee meetings, briefing sessions, and study sessions. All meetings can be viewed on CityCable 5, the City Council Facebook page or online. Community members also may call into the meetings:
Bid openings are held on-line on Mondays at 1:15 p.m., when scheduled. Questions, please email firstname.lastname@example.org.
Participate via video link on your computer:
Participate by phone:
Completed and notarized Claim for Damages forms can be mailed to the Office of City Clerk, 808 W. Spokane Falls Blvd., Spokane, WA 99201-3342.
Code Enforcement Complaints can be submitted online.
Building Official hearings continue to be conducted virtually.
Community Court resumes on Mondays at the Northeast Community Center, and on Tuesdays, at City Hall.
The Development Services Center public counter is now open.
The My Spokane 311 public counter at City Hall is now open for walk-in transactions from 9 a.m.to 12 p.m. and 1 p.m. to 4 p.m. We strongly encourage our customers to take advantage of our numerous self-serve options available online at myspokane311.org or through the My Spokane-311 app, including e-bill.
Please note: ALL UTILITY ACCOUNTS WILL NOT BE ASSESSED LATE FEES OR BE DISCONTINUED DUE TO NO PAYMENT. (This includes water service and solid waste pick-up.)
Online options include:
Cash-based utility billing customers can visit one of our pay stations with your utility bill at two Yoke's Fresh Market locations during operating hours. ***There is a .75 cent processing fee for this service.***
Operations are back to normal business hours, though staff will use their discretion if they feel comfortable attending public meetings in person.
Office hours in City Hall are 8 a.m. - 5 p.m. Monday through Friday. Safety protocols and social distancing guidelines continue to be followed. As such, interviews are conducted over the phone. In person meetings with specific staff are by appointment only.
Complaint forms are accepted in person at the walk-up window in City Hall, via phone (509-625-6742), and online. Please ensure you leave good contact information on your complaint form, so that we can contact you.
All operations are open. Visit the City of Spokane Parks & Recreation website for details.
To request City of Spokane (general records and police records), it is preferred that requests be made through the City of Spokane online Public Records portal (GovQA). In the alternative, requests for records can be emailed to email@example.com or sent via U.S. mail to Office of the City Clerk, 808 W. Spokane Falls Blvd., Spokane, WA 99201-3342.
Note: The Governor’s Proclamation pertaining to the Public Records Act temporarily suspends the requirement for agencies to respond within five business days to public records requests. Due to evolving events surrounding the Coronavirus situation, we may be unable to provide requestors an initial response within five business days.
Garnishments and Subpoenas for Records can be mailed to Office of the City Clerk, 808 W. Spokane Falls Blvd., Spokane, WA 99201-3342.
Police public windows are open the following hours
Public records requests are accepted in person during those hours or can be dropped off at the front desk. Concealed weapon permit applications are accepted electronically.
Open for normal business hours, Monday-Friday from 9 a.m. – 4 p.m. in City Hall. For general information about doing business in the City of Spokane including taxes, licenses, LIDs, BIDs and Boundary Line Adjustments; visit the City's website. Walk-in cash and credit card transactions can be taken from 9 a.m. to 12 p.m. and 1 p.m. to 4 p.m.
The City of Spokane provides water, sewer, and garbage services. Assistance with monthly City utility bills is available to residents impacted financially by COVID-19:
Residential property owners as well as tenants can seek direct financial assistance through the City's U-Help program or the Low Income Household Water Assistance Program (LIHWAP) by calling 456-SNAP. Utilities Billing can also provide repayment arrangements for our customers who apply and qualify.
Customers remain responsible for owed amounts on their City utility bills. We encourage customers who are behind on their payments to contact the City at 3-1-1 or 755-CITY(2489) to discuss options. For the most up to date residential assistance information, please visit the: Resident Assistance page.