City of Spokane is taking precautionary steps to limit the community spread of COVID-19 and do our best to maintain City operations. In order to practice good social distancing and reduce the spread of the disease we are making to following adjustments to City services:
City Council will continue to hold their regularly scheduled Committees Meetings, Briefing Sessions and Study Sessions. Monday’s 6 p.m. Legislative Session will be evaluated on a week-by-week basis. Council Members, staff and presenters will be attending these meetings remotely and the public is encouraged to tune in on CityCable5 or online. Web or TV viewing is preferred, but a call in option is also available for those who do not have access via the web or Channel 5 (see below).
Council will be deferring non-essential legislative items and considering essential legislative items during the 3:30 p.m. Briefing Session. No public testimony will be taken and the public will not be permitted to attend meetings in person. Members of the public can contact Council Members with comments on upcoming legislation by filling out this contact form.
The Committee, Briefing Session and Legislative Session for Monday, April 6, 2020, have all been cancelled.
During the temporary closure of City Hall, completed and notarized Claim for Damages forms can be mailed to the Office of City Clerk, 808 W. Spokane Falls Blvd., Spokane, WA 99201-3342.
Building Official hearings will no longer be open to the public for in-person participation. Many of the upcoming hearing items will be re-scheduled or cancelled if necessary. Staff will update agendas as the days and weeks go along and will also be sending re-schedule notices for all impacted properties. Particular hearing items may still occur as scheduled, depending on the status of each property. Hearings that do occur will not be open to the public. Participation in these hearings will still be via telephone for parties that are associated with these properties.
Please contact 509-625-6300 with any questions or concerns, or to coordinate telephone participation in an upcoming hearing.
The Development Services Center public counter at City Hall is now CLOSED for walk-in transactions. The City of Spokane is making various adjustments to continue to conduct City business and accommodate social distancing.
As we adjust to the impacts of COVID-19, we strongly encourage our customers to take advantage of alternative DSC services. We appreciate your business.
In order to comply with the current Stay Home, Stay Healthy order for Washington, we are suspending construction inspections until further notice. Exceptions include those allowed as essential work exemptions.
All locations CLOSED through March 31 and will then reassess. Visit their website for more info
The My Spokane 311 public counter at City Hall is CLOSED for walk-in transactions. The City of Spokane is making various adjustments to continue to conduct City business and accommodate social distancing.
In order to best manage service demands during COVID-19 response, we strongly encourage our customers to take advantage of our numerous self-serve options available online at myspokane311.org or through the My Spokane-311 app, including e-bill.
Please note: ALL UTILITY ACCOUNTS WILL NOT BE ASSESSED LATE FEES OR BE DISCONTINUED DUE TO NO PAYMENT. (This includes water service and solid waste pick-up.)
Online options include:
Call 311 or 509-755-CITY (2489)
Monday-Friday
7 a.m. – 6 p.m.
Cash-based utility billing customers can visit one of our pay stations with your utility bill at Yoke's Fresh Market:
***There is a .75 cent processing fee for this service.***
City staff will not attend any Neighborhood Council meetings until further notice. Additionally, the Community Assembly meeting scheduled for Thursday, April 2, is canceled. Please check with your Neighborhood Council for the most updated meeting status. The City highly recommends following CDC and Department of Health guidelines. We understand the work our Neighborhood Councils do is important and know they are a great pipeline of information and support to our community. We are currently looking at timelines and organizational needs for all ONS programs and projects and will provide an update as soon as we have a plan in place. If you need assistance from City staff for an ongoing project or program, please feel free to reach out via phone or email.
Due to COVID-19 Precautions the OPO will be closed to the public until further notice. We will not be conducting in person interviews during this time. We will be accepting complaint forms via phone and the online form.
Please ensure you leave good contact information on your complaint form, so that we can contact you.
You may file your complaint online.
You may contact us via email at SPDOmbudsman@spokanecity.org or via voicemail at 509.625.6742. We apologize for any inconvenience.
The City of Spokane is temporarily suspending parking payment fees for all on-street payment devices and Riverfront Park lots operated by the City during the Stay Home, Stay Healthy order. Additionally, the Passport Parking mobile app will not take payments during this time. Suspending on-street and Riverfront Park parking fees eliminates the need for the public and City employees to interact with on-street parking meters and kiosks. Please continue to honor the 10 minute curbside pick-up areas.
The suspension does not apply to:
Due to the ongoing Coronavirus (COVID-19) pandemic, the Office of the City Clerk and the Police Records Unit are temporarily closed to the public; and, therefore, we are unable to conduct in-person PRA business at this time. To request City of Spokane (general records and police records), please utilize the City of Spokane online Public Records portal (GovQA). It is preferred that requests be made through the online portal. In the alternative, requests for records can be emailed to clerks@spokanecity.org or sent via U.S. mail to Office of the City Clerk, 808 W. Spokane Falls Blvd., Spokane, WA 99201-3342.
Note: The Governor’s Proclamation pertaining to the Public Records Act temporarily suspends the requirement for agencies to respond within five business days to public records requests. Due to evolving events surrounding the Coronavirus situation, we may be unable to provide requestors an initial response within five business days.
Please see the City’s Novel Coronavirus (COVID-19) page to learn more about current closures and news.
Garnishments and Subpoenas for Records can be mailed to Office of the City Clerk, 808 W. Spokane Falls Blvd., Spokane, WA 99201-3342.
Police public windows – CLOSED until further notice
Due to the temporary closure of City Hall, the Taxes and Licenses office is currently closed. Staff have limited capabilities from offsite locations, however can be reached at taxesandlicenses@spokanecity.org to get a quick response. For general information about doing business in the City of Spokane including taxes, licenses, LIDs, BIDs and Boundary Line Adjustments; visit the City's website.
