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Brian Coddington

Performance measures showing improvement

Brian Coddington, Communications Director, No Phone Number Available

Monday, May 19, 2014 at 4:02 p.m.

Performance measures showing improvement

Spokane Mayor David Condon discussed the first quarter performance measures during today's media briefing.

Improving accountability to the customers, colleagues and partners the City serves and works with is one of the mayor's major initiatives. The City is now publishing 68 performance measures enterprise-wide. That number will grow and change as part of a transition from operationally focused measures to outcome-driven indicators.

The goal is consistent gains toward:

  • Improving customer service
  • Proactively maintaining the city's assets
  • Quickly getting help to people who need it
  • Driving down crime
  • Connecting people to services that make a difference

Other topics included:

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