Marlene Feist, Utilities Communications Manager, No Phone Number Available
Tuesday, September 15, 2015 at 11:57 a.m.
This fall, the City of Spokane is making changes to the utility bills it sends to improve communications and service to our customers. The City is updating its database so that utility accounts are in the name of the owner of a property or a property management firm responsible for a property.
Frankly, it just makes sense for us to communicate directly with the people we serve with water, wastewater, and garbage collection services.
We're asking our customers to provide some basic information—the name of the person who owns a property, the address of that property, a mailing address if it's different, a phone number, and an email account.
And we've set up a number of ways to do that:
By the end of the year, any accounts that aren't updated will be changed to reflect the information that's available through property tax records.