Update Your Account Information

The City of Spokane has been working to ensure that we have accurate account information for all of our customers. We are continuously updating our database so that utility accounts accurately reflect the owner of a property.

To update your account information, you can get started here by providing your account number and street address.

Utility billing account number as of November 2022, as listed on your most recent statement.

Street address only, exactly as it appears on your statement.


Why is it important to make sure Utility Account information is accurate?

The City of Spokane is committed to improving communications with our customers. By having property owner or property management information in our database, we will be able to directly communicate with responsible parties rather than communicating through “tenants” or “occupants.”

Who is responsible for paying a City utility bill?

The property owner or property management firm will be sent an original monthly bill and is ultimately responsible for the utility bill. Upon request, the City will issue a duplicate bill to a tenant. Payments are accepted from property owners, property management companies, a tenant, or any third party.

Contact Information

Utility Billing
Spokane City Hall
808 W Spokane Falls Blvd
Spokane, WA 99201

Hours: Monday-Friday
8 a.m. - 5 p.m.

Phone: 311, or for outside city limits, 509.755.CITY (2489)
7 a.m. - 6 p.m.

Email: ubill@spokanecity.org