Kirstin Davis

City, Council Launch Regional Financial Helpline

Kirstin Davis, Communications Manager, Neighborhood & Business Services, 509.625.7773

Friday, April 10, 2020 at 2:20 p.m.

As part of the regional effort to recover from the economic impacts of COVID-19, the City of Spokane is partnering with Spokane Public Library to provide a Financial Helpline for all businesses and individuals countywide trying to access COVID-19 financial recovery programs.

Spokane Public Library staff are operating as “Resource Navigators” to take calls and work one-on-one with callers to connect them with local, regional, state and federal resources for assistance. This resource is available for any business or individual in Spokane County. Businesses and citizens can learn what programs are available to access based on their situation.

What: Financial Helpline – Getting started with financial recovery resources for small businesses and individuals.

How: (509) 625-6650

When: Monday-Friday, 8 a.m. to 5 p.m.

“There is a mountain of information available and it is overwhelming. We have a great opportunity to provide a tool to point people in the right direction to get the process started,” says Mayor Nadine Woodward.

“We’re excited to serve our community as Resource Navigators for the Financial Helpline,” says Andrew Chanse, Executive Director, Spokane Public Library. “Libraries and librarians are, at our core, a source of reliable information. We’re pleased to contribute to our region’s long-term economic recovery by connecting citizens with available resources.”

“We saw from the beginning that we need live people to navigate people to the right assistance for them,” says Breean Beggs, Council President. “I am impressed with the creativity and adjustment of resources to put this tool together for our region.”

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