Passport is a no-contact and convenient way to pay for parking if you have a credit or debit card, enabling you to pay without touching the parking payment device. Spokane has a higher than average rate of using the app. If you haven’t tried it, you'll probably like it!
You may have noticed a slider on the bottom of the payment page screen. You can add additional time to your parking session by moving the slider with your finger to the maximum time limit for your zone.
Answers to common questions can be found on Passport's support site. You can access the information on the app itself as well as Passport's website. If the app is not working, the best way to report a problem is to report it through "Contact Us" on the website. The support site on Passport's website has a "Contact Us" button in the upper right which opens a text box for you to tell them about the problem.
If using the app, you will click the P in the upper right corner. Tap "My Account," "Support," then "FAQ." "Contact Us" button is in the upper right and will begin a chat session.
You can contact Passport's end user support at email@example.com; be prepared to provide your name or customer ID as well as a description of the problem.
You are also welcome to notify 311 of the problem as well. Parking Services verifies and reports any issue that is reported by multiple people.
Mobile payment is available for all on-street paid parking areas. Download the Passport app at the app store on your phone and set up an account with your phone number or email for fast and convenient parking payment. A web version is also available at https://www.passportparking.com/.
Just park where you see Passport Parking app decals, pay for your parking session from your phone, and be on your way.
Check out Passport FAQs to learn how to add:
Still have questions? Call 311.
Park. Pay. Be On Your Way. ® with the Passport Parking app!