Parking App

Why try Passport?

Passport is a no-contact and convenient way to pay for parking if you have a credit or debit card, enabling you to pay without touching the parking payment device. Spokane has a higher than average rate of using the app. If you haven’t tried it, you'll probably like it!

What's new?

You may have noticed a slider on the bottom of the payment page screen. You can add additional time to your parking session by moving the slider with your finger to the maximum time limit for your zone.

Having trouble with the Passport App itself?

Answers to common questions can be found on Passport's support site. You can access the information on the app itself as well as Passport's website. If the app is not working, the best way to report a problem is to report it through "Contact Us" on the website. The support site on Passport's website has a "Contact Us" button in the upper right which opens a text box for you to tell them about the problem.

If using the app, you will click the P in the upper right corner. Tap "My Account," "Support," then "FAQ." "Contact Us" button is in the upper right and will begin a chat session.

You can contact Passport's end user support at support@passportinc.com; be prepared to provide your name or customer ID as well as a description of the problem.

You are also welcome to notify 311 of the problem as well. Parking Services verifies and reports any issue that is reported by multiple people.

Passport Parking

Mobile payment is available for all on-street paid parking areas. Download the Passport app at the app store on your phone and set up an account with your phone number or email for fast and convenient parking payment. A web version is also available at https://www.passportparking.com/.

Just park where you see Passport Parking app decals, pay for your parking session from your phone, and be on your way.

What are the benefits of using Passport Parking?

  • No coins, no problem:
    • Pay quickly and securely with your phone using the zone number found on the Passport Parking decal.
    • Forget filling the meter in the rain or braving the cold.
  • Stress-free parking:
    • Get alerts when your parking session is about to end.
    • Stop worrying about how much time is left on the meter.
  • No need to rush:
    • Your plans change, your parking spot shouldn't. Simply extend your parking minutes via our app up to the maximum timestay before your session ends.
  • Easy expenses:
    • Receive email receipts at the end of your parking session.
    • Manage your parking history through the mobile app.

Check out Passport FAQs to learn how to add:

  • Credit or debit cards to your account
  • Email address(es) to your account
  • Vehicle(s) to your account

Still have questions? Call 311.

Park. Pay. Be On Your Way. ® with the Passport Parking app!


Contact Us

Have a question about parking? Call 311, or for outside city limits, 509.755.CITY (2489).