Bikeshare Pilot Program

Spokane Bikeshare

The City of Spokane is developing a Bikeshare program and conducting a bikeshare pilot study, starting on Sept. 4, 2018, and running for about two months. The City is partnering with Lime for the pilot program. Public feedback, observations and data received during the pilot study will help guide the initiation of a permanent bikeshare program expected to launch spring of 2019. This website will keep you updated on the pilot program, give you an opportunity to share your thoughts, and be your resource for using dockless bikeshare.

Public Meeting

The City of Spokane is gathering information from citizens to help determine whether the City should have a permanent bikeshare program and how it should be structured.

Citizens are invited to learn more about bikeshare and provide feedback at a public open house:

  • Date: Wednesday, Oct. 24
  • Time: 4 to 6 p.m.
  • Location: Second Floor Rotunda, STA Plaza, 701 W. Riverside Ave.

Contact

For general bike share program questions, please contact Kevin Picanco 509.625.6088 or Brandon Blankenagel 509.625.6419 or email us at: bikeshare@spokanecity.org

People can report any bikes that need attention or are being misused to Lime's 24/7 customer service team, available through the LimeBike app, email (support@limebike.com), and phone (Call: 1-888-LIME-345 or Text: 1-888-546-3345).

Provide Input

We want to hear your thoughts. Please take a few minutes to fill out the survey:

If you would like to receive project updates, please provide us your email address by contacting us at bikeshare@spokanecity.org

What is Bikeshare?

Bikeshare has become a popular new way to get around in many cities across the U.S. While there are many brands, types, and colors of bikeshare, it is basically a collection of bicycles available to be checked out and used for trips in and around town for a small rental fee. Bikeshare bikes are typically placed in metropolitan areas such as downtowns or college campuses. The bikes are great to use for short trips, commutes, or recreation. Readily available, the bikes are a reliable, convenient and cost-effective option that can be simpler than owning, maintaining, and transporting your own bike.

Bikeshare has taken many forms over the years, but today you may see "docked" or "dockless" systems. Docked bikeshare is the conventional system where bikes are parked and locked to docking bike racks. The bike dock includes equipment necessary for checking bikes in and out.

Docked system

Dockless bikeshare is a newer system where-in each bike has the necessary equipment for reservation transactions. These newer systems can be parked anywhere, and are accessed using smart phone applications.

Dockless system

Bikeshare Pilot Program

Lime Electric Pedal Assist Bike

Photo courtesy of Lime

A Bikeshare Pilot Program is currently under development to be implemented just after Labor Day 2018 and to run for about two months. The City of Spokane is researching best practices for permitting bikeshare operators as well as regulations for bikeshare in our city. The pilot will help determine the geographic boundaries for bike placement, the number of bikes that effectively fit our city, and how to manage bikes in the right-of-way.

The pilot is expected to operate through the months of September and October, and weather-dependent, into November. After this time of operation, the City will evaluate the program, review public input, and provide recommendations on a permanent bikeshare program that is expected to launch Spring, 2019.

What is Lime?

Lime is a dockless bikeshare system operator. They provide the bikes, maintain them, and keep the bikes distributed in the service area. They respond to any issues and provide support to the users and to city staff where they operate. The City of Spokane is partnering with Lime to conduct a pilot study. Lime will distribute bikes in downtown Spokane in the Fall of 2018. The City will seek public feedback around bikeshare during this pilot.

  • Lime Bikes and Scooter

    Photo courtesy of Lime

  • Lime QR Scan

    Photo courtesy of Lime

Lime offers a few options for shared vehicles. They have regular bikes, electric pedal-assist bikes, and electric scooters.

To use the bikes, you download the app to sign up for the program, locate a bike using the app, unlock the bike by scanning the QR code, ride to your destination, park the bike in an appropriate location, and lock the bike by rescanning the QR code.

To get started using Spokane Bikeshare, download the app or visit Lime's website:

FAQ's

What is the City of Spokane bikeshare?
Bike share operated by Lime during the pilot program will allow you to have access to a bike or scooter for a small fee anytime you need one without having to purchase a bike of your own. When you need it, you use it. When you are done, you leave it for someone else to use! City of Spokane bikeshare has partnered with a company called Lime to provide bikes (plus electric assist bikes and electric scooters) and a mobile application that helps you find a bike near you and pay for the ride.

Why do we need bikeshare in Spokane?
Bikeshare is a great way to provide convenient and affordable transportation while also promoting an active healthy lifestyle. Use the bicycles to get to nearby meetings and appointments, connect to transit, take them to the store or to your job, or simply ride them for fun and exercise! Bikeshare is a convenient addition to our transportation network options.

When will Spokane Bikeshare be available?
A pilot program launched September 4th, 2018. The pilot will run through early/mid November pending weather conditions and bike usage. It is anticipated that a more permanent and on-going bike share system will launch in the Spring of 2019 pending the results of the pilot program and study.

Where can I access Bikeshare?
Lime bikes and scooters during the Pilot program will be focused in the city’s core (downtown plus adjacent neighborhoods) but may be found or used all over the City of Spokane. Spokane has partnered with a company called Lime to provide bikes and scooters and a mobile application that helps you find a bike near you and pay for the ride. The bikes are bright green and yellow, so you cannot miss them! The app also helps you locate bikes and scooters using GPS.

How much does it cost?
Fees charged by Lime (as of August, 2018) are as follows:

  • Bicycles: $1 per 30 minutes.
  • Electric assist bikes & electric scooters: $1 to unlock plus 15 cents per minute.

How do I sign up?
All that is needed to sign up is a smart phone and a debit or credit card. Download the app through your iPhone and Android now! Or use the links below to download the Lime app.:

How far can I go?
You can start and end your trip anywhere within the City limits of Spokane. The bikes are equipped with GPS tracking devices so Lime will know if you leave the bicycle outside of the service area. When you are done, you park the bike and engage the locking mechanism so the next person can use it. Remember to be considerate when locking up so the bicycle doesn’t block a sidewalk, ADA ramp, driveway or building access.

Can I pause the bike or scooter?
The Lime scooters can be paused to reserve or hold the scooter until the user wishes to continue use; the user will continue to be charged for the time the scooter is paused.

As of now Lime bikes can't be paused but the feature may be added in the future.

What are some suggested locations for riding the bicycles?
There are trails through town and bicycles lanes provided along roadways in various locations throughout the city. For information on bicycle trails and routes in Spokane, see: Spokane Regional Bike Map

Whom do I contact if my bike breaks or I have a problem?
Lime customer service is available 24 hours, 7 days a week by:

  • Email at: support@Limebike.com
  • use the app to contact them with any questions or issues.
  • Phone: 1-888-LIME-345
  • Text: 1-888-546-3345

Contact Information

bikeshare@spokanecity.org

Kevin Picanco: 509-625-6088

Brandon Blankenagel: 509-625-6419

Lime 24/7 Customer Service:

  • available through the LimeBike app,
  • email (support@limebike.com), and
  • phone (Call: 1-888-LIME-345 or Text: 1-888-546-3345).