WheelShare: Spokane’s Shared Mobility Program

WheelShare rolls back into Spokane on July 1st, 2020 with enhanced, CDC-recommended cleaning procedures to address COVID-19.

Please follow proper precautions:

  • Wash hands before and after using the scooters
  • Wear a mask and gloves
  • Use hand sanitizer
  • Ride at least 6-feet apart
  • Use only for essential travel to work, errands, groceries and other necessary trips

WheelShare is the City of Spokane's permanent shared mobility program that allows electric-assist bikes and electric scooters to be checked out and used for a small fee throughout the city.

Lime, the operator of the permanent program, uses a dockless system that allows electric-assist bikes and scooters to be parked at essentially any location. Each bike and scooter has the necessary equipment for rental. To rent a bike or scooter, citizens must be 18 years old and will need to download the Lime app. The links to the app are provided below, and people also can find them on the iPhone App Store or Android Google Play.

Get the Lime App from the Apple Store.
Please note: This app is only available on the App Store for iOS devices.

Get the Lime App on Google Play.
Please note: This app is available on Google Play for Android devices.

For creative route ideas around Spokane, please check out Visit Spokane’s scooter destination guide at: ScootSpokane.com.

Rules to Roll

The program includes some basic rules of operation that were approved by City Council and designed to allow the program to operate smoothly and safely. Here’s what users need to know:

  • Know your Location. Bike and scooter users need to ride in the street or in the bike lanes in the downtown core to avoid conflict with pedestrians on the sidewalks. See the map below. Outside of downtown on streets with speed limits higher than 30, scooters should be ridden on the sidewalk.
  • Watch your Speed. Bike and scooter speed limits are 15 mph on the Centennial Trail, and 7 mph within Riverfront Park. Scooter speed will automatically be regulated down to about 7 mph in Riverfront Park.
  • Ride Safely. Helmets are encouraged for all WheelShare users. And, users are asked to be considerate riders and watch for conflicts with other users of the streets, sidewalks, and trails. Helmets will be available at various locations in the City. Please contact Lime for more information.

Background

Following positive outcomes and response during a shared mobility pilot program in Fall 2018, the City allowed shared mobility to become a more permanent program. Feedback from the pilot gave City Staff information about what worked great, and what improvements would allow shared mobility to function well.

During the pilot in fall 2018, the Lime bikes and scooters were used throughout the City. Over 148,000 rides were taken, with the majority (over 108,000) of these trips on electric scooters. Many citizens provided feedback through an online survey during the pilot period, including those who used the system and those who did not. In all, 3,476 responses were collected during the pilot, with 64% of these being people who used the bikes and/or scooters and 36% who did not. When asked whether they thought shared mobility was good for Spokane; 95% of users and 59% of non-users felt it was. More information about the survey and recommendations for Spokane can be found in a consultant report.

In 2019, the permanent program launched from May to November, with over 581,000 WheelShare Trips during that time. A range of statistics from 2019 are provided in the infographic below.

Videos

WheelShare to launch in the City on May 13; Here’s what you need to know

WheelShare Council Connection with Karen Stratton


Contact Information

For general WheelShare program questions, please contact Colin Quinn-Hurst 509.625.6804 or email me at: wheelshare@spokanecity.org

Items of Interest