City Utility Accounts with past due balances should be paid at the My Spokane counter on the first floor of City Hall, 808 W Spokane Falls Blvd.
To pay your bill online through the City's eBill service, you will need to create an account with the City of Spokane. Go to eBill to create an account. Have a copy of your utility bill handy to complete the sign up information. Please note: Online account requests are approved and made available within two business days. If you don't receive a confirmation within two business days, please email firstname.lastname@example.org.
Once you have an account, you will have access to the following:
The City is updating its toll-free, pay-by-phone service. You may use your Visa, MasterCard, Discover, or American Express or have the funds transferred electronically from your savings or checking account. You must have the following information handy when you make the call:
You can set up an automatic payment for your City of Spokane utility bill from your checking account, otherwise known as ACH (Automatic Clearinghouse). To sign up, please either log on to eBill or if you have not signed up for eBill (online account), please go to my.spokanecity.org/account/ and follow the instructions or contact the Utilities Billing Office at 311, or 509.755.CITY (2489) for assistance.
Drop off your payment stub and check at handy drop boxes. Use drop boxes only if there is no past due balance, and please don't put cash in a drop box.
Pay in person at these pay stations. Pay stations can accept payment only if you have your original green and white utility bill.
Of course, you can always mail your payments as well:
Spokane City Hall
808 W. Spokane Falls Blvd.
Spokane, WA 99201