UHelp Program

The U-Help program is committed to helping citizens who are facing economic hardship because of the response to COVID-19. Please call SNAP at 456-SNAP during this crisis to access U-Help funding. SNAP also qualifies citizens for energy bill assistance through Project Share.

The City of Spokane's UHelp program provides low-income households with one-time emergency financial assistance to help pay for their City utility bills, which includes charges for water, wastewater, stormwater, and garbage collection. The Salvation Army is the administrative partner for the program and doesn't receive a management fee from the City.

The UHelp program is funded through donations from utility bill customers with a dollar for dollar match provided by the City's Utilities up to $50,000 a year.

By paying $1, $5, $10 or more on your monthly utility bill, you can help low-income households pay a portion of their City water, sewer and garbage bill. Just enter the appropriate contribution amount in the payment section of your utility bill.

Every dollar donated goes directly to the UHelp Fund and is applied to qualified utility customer bills. Thanks to your generosity, you can make a big difference to a household in need.

If we all give a littleā€¦ we can all help a lot. For more information about donating to UHelp, contact the City utilities billing office at 311, or for outside city limits, 509.755.CITY (2489). For information on how to access the program, call the Salvation Army at 509.325.6821.

Contact Information

Utility Bill
Spokane City Hall
808 W Spokane Falls Blvd
Spokane, WA 99201

Hours: Monday-Friday
8 a.m. - 5 p.m.

Phone: 311, or for outside city limits, 509.755.CITY (2489)
7 a.m. - 6 p.m.

Email: ubill@spokanecity.org