You May Qualify for a Utility Bill Credit

The City of Spokane is accepting applications from its utility customers who may qualify for a monthly credit. The credit, which began in January 2018, is available to low-income seniors and disabled persons who qualify for State of Washington property tax exemptions granted through Spokane County.

For most qualified individuals, the credit amounts to $10 a month. A third of the amount will be credited toward each of the three main utility services: water, sewer, and solid waste. The credit is pro-rated for customers with only one or two City utility services. The credit will appear on a qualified customer’s bill in the month following final acceptance into the program.

Find your account and fill out the form to apply. You will need your utility account number and street address.

Utility billing account number as of November 2022, as listed on your most recent statement.

Street address only, exactly as it appears on your statement.

FAQs

What is the credit for low-income seniors and disabled individuals?

In 2018, the City of Spokane created a credit program for low-income seniors and disabled individuals. The credit is available to low-income seniors and disabled persons who qualify for State of Washington property tax exemptions granted through Spokane County. For most qualified individuals, the credit amounts to $10 a month. A third of the amount will be credited toward each of the three main utility services: water, sewer, and solid waste. The credit is prorated for customers with only one or two services.

Why is it important to make sure Utility Account information is accurate?

The City of Spokane is committed to improving communications with our customers. By having property owner or property management information in our database, we will be able to directly communicate with responsible parties rather than communicating through “tenants” or “occupants.”

Who is responsible for paying a City utility bill?

The property owner or property management firm will be sent an original monthly bill and is ultimately responsible for the utility bill. Upon request, the City will issue a duplicate bill to a tenant. Payments are accepted from property owners, property management companies, a tenant, or any third party.


Contact Information

Utility Billing
Spokane City Hall
808 W Spokane Falls Blvd
Spokane, WA 99201

Hours: Monday-Friday
8 a.m. - 5 p.m.

Phone: 311, or for outside city limits, 509.755.CITY (2489)
7 a.m. - 6 p.m.

Email: ubill@spokanecity.org