The City of Spokane's UHelp program provides low-income households with one-time emergency financial assistance to help pay for their City utility bills, which includes charges for water, wastewater, stormwater, and garbage collection.
The UHelp program is funded through donations from utility bill customers or the public with a dollar-for-dollar match provided by a designated Public Works fund of up to $50,000 a year.
By including an extra $1, $5, $10 or more on your monthly utility bill, you can help low-income households pay a portion of their City water, sewer, stormwater, and garbage services. It’s easy! Just enter your desired contribution amount in the payment section of your utility bill.
Every dollar donated goes directly to the UHelp Fund and is applied to qualified utility customer balances. Thanks to your generosity, you can make a big difference to a household in need.
If we all give a little… we can all help a lot. For more information about donating to UHelp, contact the City utilities billing office at 311, or for outside city limits, 509.755.CITY (2489). For information on how to access the program, call Spokane Neighborhood Action Partners (SNAP) at 509.456.SNAP.
Utility Billing
Spokane City Hall
808 W Spokane Falls Blvd
Spokane, WA 99201
Hours: Monday-Friday
8 a.m. - 5 p.m.
Phone: 311, or for outside city limits, 509.755.CITY (2489)
7 a.m. - 6 p.m.
Email: ubill@spokanecity.org
