The City of Spokane funds several community organizations to provide homelessness prevention assistance through Washington State's Consolidated Homeless Grant (CHG).
These programs help households who are at risk of losing their housing remain stably housed.
Because funding is limited, not all households who qualify will receive assistance, and providers prioritize those facing the most immediate risk of eviction.
Program Name: Housing Justice Project/NW Fair Housing Alliance Pre-Eviction Pilot
Primary Contact Person: Tanya Trujillo (HJP) or Shannon Bedard (NWFHA)
Contact Email: spotenantsupport@kcba.org
Phone Number for Client Inquiries: 509.878.6488, option 3
Website / Online Referral Form:
Types of Services Offered:
Populations Served:
Eligibility Overview:
How to Request Assistance: Phone intake, Email, Walk-In
Primary Intake Method: Phone
What Applicants Should Expect: Initial screening for eligibility, assessment, provide documentation, eligibility determination, assistance if eligible or referral to relevant resources or providers.
Common Documentation Requested:
Program Limitations: Service prioritization for those who have received a 14-Day Pay or Vacate notice; or are currently involved in active eviction proceedings.
Legal or Community Referrals: Yes
List of Referral Partners: King County Housing Justice Project, CLEAR, NJP
Office Hours: 9-5, M-F
Response Time: 1 day
Language Access: Spanish, Farsi - all others via interpreters
Interpretation Services Available: Yes
Program Name: Housing Stability for Singles
Primary Contact Person: Chelsey Dunham
Contact Email: dunham@snapwa.org
Phone Number for Client Inquiries: 509.456.7627
Website / Online Referral Form: SNAP website
Types of Services Offered:
Populations Served:
Eligibility Overview: Single adults with no children, Household must be at risk of homelessness and be under 80% Area Median Income. Use of the Targeted Prevention Eligibility Screening Form.
How to Request Assistance: Referral required
Primary Intake Method: Phone call to agency, referral placed to program, Coordinated Entry scheduled if available.
What Applicants Should Expect:
Common Documentation Requested: Lease, rent ledger, photo identification, 30 or 14 day Pay-or-Vacate notices, award letters, pay stubs with clients name, hourly rate, name of employer etc.
Program Limitations: Assistance is not guaranteed, clients on housing vouchers are only eligible for rental arrears, clients who have received homeless prevention or eviction prevention twice are eligible but are served after clients who have not received assistance, clients without minor children, unit must be habitable to receive any rental payments.
Legal or Community Referrals: Yes
List of Referral Partners: NW Mediation, NW Justice
Office Hours: 8am-4:30pm M, T, W, F. 10:30am-4:30pm Th
Response Time: 24-48hrs
Language Access: English, Spanish, Russian, Ukrainian, Arabic, many others with translations services through ASAP language Translations.
Interpretation Services Available: Yes
Additional Information: Coordinated Entry assessments are active for 90 days, if assessment is not pulled within those 90 days another assessment must be completed.
Program Name: St. Margaret's
Primary Contact Person: Heather Eddy
Contact Email: heather.eddy@cceasternwa.org
Phone Number for Client Inquiries: 509.325.5000
Website / Online Referral Form: Catholic Charities website
Types of Services Offered:
Populations Served:
Eligibility Overview: It is required that the clients have a Targeted Prevention Screening Tool assessment and have children under 18 or be pregnant.
How to Request Assistance: Online application
Primary Intake Method: Intake specialist will call client to set up a call or in person appointment based on what is best for the client.
What Applicants Should Expect: Clients fill out a form in the online portal based on their answers we pull clients at the greatest risk of eviction first. Once a client has been pulled an intake specialist will schedule an appointment for an assessment and they will go into the referral pool if eligible. Clients are pulled for a referral as providers request them.
Common Documentation Requested: We ask for lease agreement, ledger, contact information for landlord, proof of income if applicable, proof of children in household, identification for all members of household and the notices from landlord.
Program Limitations: All clients are told that they will go into a referral pool and as providers have openings we pull from the pool based on prioritization. We have a diversion conversation first and then explain that there is no guarantee that they will be pulled.
Legal or Community Referrals: Yes
List of Referral Partners: Northwest Justice Project
Office Hours: Monday-Thursday 7:30 a.m. -4:00 p.m.
Response Time: The portal is typically open for 24hrs. Once the portal is closed, we begin reaching out to the clients on the list based on who is at the greatest risk of losing housing. is at the
Language Access: We work with Spokane Translation to ensure we are able to serve all clients.
Interpretation Services Available: Yes
Program Name: Housing Assistance
Primary Contact Person: Juli Al-Amin
Contact Email: housing@carlmaxeycenter.org
Phone Number for Client Inquiries: 509.987.8674
Website / Online Referral Form: Carl Maxey Center website
Types of Services Offered:
Populations Served:
By-and-For Community: Black/ African American
Eligibility Overview: Below 80% AMI, "At Risk" of homelessness, received notice from Landlord, complete all intake and application documentation requirements in specified time frame.
How to Request Assistance: Online application, Email
Primary Intake Method: Online Intake Form
What Applicants Should Expect:
All completed applications will be processed and go to our determination team within 7 business days.
Common Documentation Requested:
For Tenant: Rental Ledger from Landlord, Proof of Income, Current Lease, Landlord Habitability Form Confirmation, Notice from Landlord, HMIS Consent Form, additional forms as needed based on circumstance.
For Landlord: Most Current Rental Ledger, W-9, and Landlord Habitability Form
Program Limitations: Assistance is not guaranteed and is based on funding availability and capacity. Prioritized based on households most at risk.
Legal or Community Referrals: Yes
List of Referral Partners: Housing Justice Project - KCBA Spokane and Northwest Justice Project
Office Hours: Tuesday through Thursday 10 a.m. to 4 p.m. and Fridays 10 a.m. to Noon
Response Time: 7-10 business days
Language Access: Primarily English with Interpretation services available upon request.
Interpretation Services Available: Yes
Additional Information: Landlords can reach out to initiate this process, but we are limited by the tenant's participation in the process. Our process can take approximately 30+ days from start to finish, depending on internal capacity, tenant and landlord response times, status in court proceedings, etc. If you have already received a Summons and Complaint, it may be too late for our program to assist. Please note that our primary source of communication with tenants, landlords, case managers and attorneys is done through email, accommodations can be made as is necessary.
Program Name: Keep Housing Program
Primary Contact Person: Serena Graves
Contact Email: sgraves@familypromiseofspokane.org
Phone Number for Client Inquiries: 509-818-2393
Website / Online Referral Form: Family Promise of Spokane
Types of Services Offered:
Populations Served:
Eligibility Overview: Families within Spokane County caring for children or pregnant that are experiencing housing instability
How to Request Assistance: Phone intake, Walk-In
Primary Intake Method: Phone
What Applicants Should Expect: Front desk will ask if there are children in the household and if the family is housed or unhoused. Unstably housed families will be transferred to the Keep Housing Case-Management voicemail which will give detailed instructions for next steps to follow. Case-Managers will call families back as soon as possible but it can take up to two weeks to receive a call back due to the volume of need in the community. Case-managers will start with a diversionary conversation and determine the best intervention type for the situation.
Common Documentation Requested: Initially none. If we end up using funding to stabilize housing: Current lease and ledger, income verification, household composition verification, housing status verification, landlord notice
Program Limitations: All families are eligible for some level of Case-Management support. Financial assistance is never guaranteed.
Legal or Community Referrals: Yes
List of Referral Partners: HFCA, NWJP, AIM
Office Hours: Monday-Friday 8 a.m. - 5 p.m.
Response Time: 1-1.5 weeks
Language Access: English and Spanish
Interpretation Services Available: Yes
Program Name: Women's Hearth
Primary Contact Person: Angela Amos
Contact Email: info@help4women.org
Phone Number for Client Inquiries: 509.455.4249
Website / Online Referral Form: Transitions website
Types of Services Offered:
Populations Served:
Eligibility Overview: We serve women and non-binary individuals in our building. All others may make appointments over the phone. We go through SNAP's coordinated entry process, so those inquiring will need to complete this assessment prior to signing up for case management.
How to Request Assistance: Referral required
Primary Intake Method: SNAP's Coordinated Entry
What Applicants Should Expect: After completing the coordinated entry, applicants will be contacted once their name is pulled from the pool by SNAP, an appointment will be scheduled. At the initial appointment, the case manager will work with applicant to get all necessary forms filled out and eligibility will be determined. Case manager and applicant will work together to build housing and financial stability plan. Assistance or referral will be given after those steps.
Common Documentation Requested: Current federally recognized identification, last three months of pay stubs, current lease agreement, and notice from property management.
Program Limitations: Assistance is not guaranteed and is subject to grant eligibility and availability of funding. We pull our case load from the coordinated entry pool and do not create our own waitlist.
Legal or Community Referrals: No
Office Hours: Please phone to confirm hours at 509.455.4249.
Response Time: If an applicant has not completed coordinated entry, they will be directed to do so at the first call.
Language Access: English. We try to find interpreters as best we can.
Interpretation Services Available: No
Program Name: Esperanza
Primary Contact Person: Lucia Aguirre
Contact Email: office@raiceswa.org
Phone Number for Client Inquiries: 509.557.0566
Website / Online Referral Form: Nuestras Raíces Centro Comunitario (Our Roots Community Center) website
Types of Services Offered:
Populations Served:
By-and-For Community: Hispanic, Latino, IDD, Homelessness, Immigrants, Refugees
Eligibility Overview: Low income, individuals and families
How to Request Assistance: Phone intake;Walk-In
Primary Intake Method: Self Referral
Application or Intake Link: Application
What Applicants Should Expect: 1. Intake 2. Assessment 3. Determination
Common Documentation Requested: Income verification or proof of Medicaid services, lease agreement, Identification.
Program Limitations: Prioritize individuals experiencing homelessness, individuals with an eviction notice, individuals with urgent life changes.
Legal or Community Referrals: Yes
List of Referral Partners: Manzanita and Spokane Housing Authority
Office Hours: Monday - Thursday 9 a.m. -7 p.m. (office closes 1-2 pm every day for lunch)
Response Time: Usually they leave with an appointment after the intake, but our protocol is 24 hours
Language Access: Spanish, English.
Interpretation Services Available: Yes
Additional Information: Additional languages upon request.
Program Name: Housing Assistance Program
Primary Contact Person: Housing Team
Contact Email: housing@careerpathservices.org
Phone Number for Client Inquiries: 509.326.7520
Website / Online Referral Form: Career Path Services website
Types of Services Offered:
Populations Served:
Eligibility Overview: Individual adults (singles) at risk of homelessness
How to Request Assistance: Referral required;Email
Primary Intake Method: Referral from coordinated entry
What Applicants Should Expect:
Common Documentation Requested: Case by case dependent on need / available resources
Program Limitations: Assistance provided based on eligibility and availability of resources.
Legal or Community Referrals: No
Office Hours: Monday to Friday 8a.m. - 5 p.m.
Response Time: 2 Business Days
Language Access: Primarily English
Interpretation Services Available: Yes
Program Name: YWCA Spokane
Primary Contact Person: Housing Team
Contact Email: help@ywcaspokane.org
Phone Number for Client Inquiries: 509.326.2255
Website / Online Referral Form: YWCA Spokane website
Types of Services Offered:
Populations Served:
Eligibility Overview: Assistance is available to households who are actively fleeing or attempting to flee intimate partner domestic violence. Household income cannot exceed 80% of Area Median Income (AMI). Applicants are generally required to be at least one month behind on rent. Units must pass a habitability inspection before funding can be issued. Funding is limited, and households are prioritized using a needs-based screening tool.
How to Request Assistance: Walk-In
Primary Intake Method: Walk-in housing referrals are available Mondays from 9:00 a.m.–12:00 p.m. and Wednesdays from 1:00 p.m.–4:00 p.m. Capacity is limited, so households are encouraged to arrive as close to the start of walk-in hours as possible, but no earlier than 15 minutes before services begin.
What Applicants Should Expect: When funding is available, households attending walk-in services will meet with a housing advocate to determine eligibility for assistance. Households that are not eligible, or when funding is unavailable, will receive referrals to other community resources whenever possible.
If a household is determined eligible for assistance, a referral for services will be completed. Typically within three business days, the household will be contacted to schedule an intake appointment. During intake, documentation such as income verification and tenancy-related documents will be collected.
After intake, YWCA will coordinate with the property owner to obtain any additional required documentation, and a habitability inspection will be completed. Once all required documentation has been received and the unit passes inspection, rental assistance funds may be disbursed.
Common Documentation Requested: Verification of income, rent ledgers, notices from landlord, lease agreements
Program Limitations: Assistance is not guaranteed and depends on funding availability, program eligibility, and unit inspection requirements. Due to limited funding and program capacity, not all households seeking assistance will be able to receive financial support.
Legal or Community Referrals: Yes
List of Referral Partners: Northwest Justice Project, King County Bar Association (KCBA) and other community partners as appropriate.
Office Hours: Housing walk-ins are provided Mondays 9am - 11am and Wednesdays 1pm - 4pm. We have limited drop-in childcare available during this time as well.
Response Time: Households determined eligible for referral are typically contacted within three business days. Response times may vary depending on funding availability and program capacity.
Language Access: Interpretation services are available in all languages at no cost to participants.
Interpretation Services Available: Yes
Additional Information: In addition to housing services, YWCA Spokane provides support for survivors of intimate partner domestic violence through a 24/7 helpline, emotional support and resource navigation, safe shelter, legal support, and other supportive services. For additional information about available services and ways to connect with YWCA Spokane, please visit our website.
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