Information/Resources For Tenants

What this program does for you

  • It creates a 30-day window before eviction can go to court
  • It connects you to help – rental assistance (if eligible), payment plans, and legal advice
  • It gives you rights: if the landlord skips this process, you may have a legal defense in court

Your Steps

Step 1

Read your notice carefully. It must include a list of free prevention programs.

Step 2

Contact a prevention provider as soon as possible. They will schedule a Coordinated Entry* intake if required for their program. Please note, not all providers go through the Coordinated Entry process.

Step 3

Once you have received a Coordinated Entry intake you will be placed in a pool of other applicants. Your intake will be active for 90 days. You may be reached out to anytime in that 90 days. Please note that you may be contacted by a provider different than the one who did your Coordinated Entry intake. Be reachable: watch for calls from unknown numbers and check your voicemail.

Step 4

Once pulled for services you will be enrolled in the program with the provider that contacts you. That provider will screen you to find out what kind of help you may qualify for. This is when the question of financial assistance gets answered.

Step 5

Stay engaged for the full 30-day window. Keep in contact with your provider and your landlord. Even if financial help is not available, the provider may help you negotiate a payment plan or connect you to legal advice.

Coordinated Entry

*Rental assistance in the City of Spokane is managed through a shared system called Coordinated Entry. Instead of calling multiple organizations and hoping one has space, you go to one place, share your information once, and a coordinator figures out which organization has an opening and is the right fit for your situation. That organization then contacts you directly.

This system exists so that help goes to the people who need it most urgently – and so you don’t have to do the runaround on your own during an already stressful time.

The providers listed on this page are the organizations that participate in this system. Most of them can enroll you in Coordinated Entry on the spot.

What to Expect

  • Coordinated Entry (CE) intake enrolls you in a system – it is not an application for money. You can complete CE intake with most providers on this page. After intake, a coordinator matches you to a provider that has an opening – this may be a different organization than where you did your intake
  • Being matched to a provider does not mean you qualify for rental assistance. The provider contacts you and screens you for eligibility. Income, at-risk status, and available funds all factor in
  • Not everyone who is screened will qualify. Assistance depends on your household income (at or below 80% of Area Median Income), your situation, and what funds are available
  • If you are not eligible for financial assistance, a provider may still help you negotiate a payment plan with your landlord or connect you to free legal help
  • The 30-day window runs from the date of your pay-or-vacate notice. Acting quickly at Step 2 gives you the best chance of getting through the process in time

Important Things to Know

  • You still owe your rent – this process does not cancel what you owe
  • Not everyone will qualify for financial assistance
  • Even if you don’t get financial help, the process can help you get legal advice or make a payment plan
  • If your landlord did not follow this law, you have a defense if your case goes to court

How to Get Help