Marlene Feist

What do you think of Bikeshare?

Marlene Feist, Public Works Director of Strategic Development, 509.625.6505


Thursday, October 11, 2018 at 2:29 p.m.

What do you think of Bikeshare?

The City of Spokane bikeshare pilot has been operating for about a month in cooperation with Lime, a bikeshare vendor. Lime bikes and scooters have proven to be popular with over 46,000 rides taken by nearly 19,000 different riders during the program’s run in September.

Bikeshare has become a popular way to get around in many cities and college campuses in the U.S. Basically, it’s a collection of bikes available to be checked out for a small rental fee and used for trips in and around town.

Lime riders report using the bikes and scooters to run errands, make short trips for meetings or appointments, visit nearby businesses, get to/from work and school, access transit, or just for fun.

A survey has been created to gather public comments on bikeshare.

Or visit the project website for additional information here: Bikeshare Pilot Program

While we’re talking about bikeshare, we’d like to go through some frequently ask questions:

Is the City paying for the bikes/scooters or Paying Lime?

No, the City is not paying Lime to operate the bikeshare program. Individuals using the bikes pay Lime to use the bikes or scooters.

Furthermore, the City is not financially responsible for damaged or vandalized bikes/scooters.

What will happen to the bikes/scooters in the winter?

The bikeshare pilot program is tentatively scheduled to run through mid-November. Lime will remove all bikes/scooters from City streets at that time. A more permanent bikeshare program may restart in the Spring 2019, depending on the results and success of the bikeshare pilot.

Please note that Lime bikeshare operates on the Gonzaga University campus through a separate agreement between GU and Lime. Gonzaga and Lime may choose to continue to operate bikeshare through the winter on a limited basis as weather permits.

How much does it cost to use Lime bikes or scooters?

Fees charged by Lime (as of August, 2018) are as follows:

  • Bicycles: $1 per 30 minutes.
  • Electric assist bikes & electric scooters: $1 to unlock plus 15 cents per minute.

How do I sign up?

All that is needed to sign up is a smart phone and a debit or credit card. Download the Lime app through your iPhone and Android now! Or use the links below to download the Lime app.:

Who do I contact if my bike breaks or to report a problem or concern?

Lime customer service is available 24 hours, 7 days a week by:

  • Email at: support@Limebike.com
  • use the app to contact them with any questions or issues.
  • Phone: 1-888-LIME-345
  • Text: 1-888-546-3345

Where can I get more information?

Visit the City’s project website: Spokane Bikeshare Pilot often for updates on the City of Spokane Bikeshare Program and Pilot Study and to take the survey.

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